All service charges will be billed in British Pounds Sterling. 

Hours paid for over the previous three months will be taken into consideration when calculating the service charge discount.  For instance, a customer booking two hours would be charged £80 per hour.  If that customer had previously paid for 18 hours during the previous three months then the same service would be charged at the 20-hour rate, which is currently £60 per hour.

Time worked will be charged against your account balance in quarter-hour increments.  Unused time will expire three months after being ordered.  Payments are not refundable.

All time must be pre-booked in order to be eligible for the discount structure listed above.  Credit, at discount-structure rates, will only be extended to existing customers who have demonstrated their ability to pay.

Our policy is to prioritise currently paid-for business over potential business and business that has only just been booked.  The best way to get the peace of mind offered by professional priority support is to pay a regular monthly or quarterly retainer.  Contact us for details.

The prices listed on this page are subject to change without prior notice.  E&OE.

If you have any questions, or would like to book some time, please contact us.